Terms and Conditions

Table of Contents

Last updated: [January 2026]

Welcome to CEO Entrepreneur. These terms apply to your use of our websites, platforms, programmes, services, courses, communities, events, and communications (together, the Services). By using the Services, you agree to these terms.

If anything here feels unclear, email [email protected] and we will help.


1) Who we are

“CEO Entrepreneur”, “we”, “us” or “our” means CEO Entrepreneur Ltd, a company registered in England and Wales. Contact: [email protected].


2) How these terms work with specific offers

These are general terms. The specifics of any programme or offer — what is included, pricing, start and end dates, any guarantee, deliverables, and so on — are set out at checkout, in a proposal, or in a separate contract you accept (together, the Offer Terms).

If there is a conflict, the Offer Terms override these general terms for that purchase.


3) Website Terms of Use

These Website Terms of Use cover your time on ceoentrepreneur.com and any related pages we run. By browsing, downloading free resources, or using our website tools, you agree to play by these rules. Programme-specific terms live in the Offer Terms.

Acceptable use

Use our site for lawful and sensible purposes only. You agree not to:

  • copy, scrape, harvest, or bulk-download content or data from our site;

  • probe, scan, or tamper with security or access areas you are not meant to reach;

  • upload malware or do anything that could disrupt the site;

  • pretend to be someone you are not, or misrepresent your affiliation with us;

  • use our content to mislead, spam, or do anything shady or illegal.

    We may suspend or block access if you break these rules.

Website intellectual property

Everything on the website — text, design, images, videos, branding, and layout — is owned by CEO Entrepreneur Ltdor our licensors. You can read and learn; you cannot reproduce, share, republish, or use our website content for commercial purposes without written permission.

External partners and tools on the website

We sometimes embed or link to third-party tools and services such as Zoom, Slack, Skool, Google Workspace, Fathom, and Loom. Their terms and privacy practices apply to their services, not ours. We are not responsible for outages or how those providers handle data.

Affiliate links

Occasionally we share tools we genuinely like. Some links may be affiliate links, which means we might earn a small commission if you sign up. We only recommend things we believe are useful.

Accuracy of information on the website

We do our best to keep the site up to date, but typos and changes happen. We may correct errors or update information at any time without notice where permitted by law.

Links to other websites

We may link to other sites. That does not mean we endorse everything there. Use external sites at your own risk.


4) User-generated content

If you post or upload content in our community or platforms, you keep ownership and grant us a limited licence to host, display, and moderate it inside the programme to deliver the Services. You must have the rights to anything you post. We may remove content that breaks the rules or the law.


5) Security and credentials

Keep your login details private. You are responsible for activity under your account. Tell us quickly if you suspect unauthorised access so we can help secure it.


6) Business customers and consumers

We work primarily with business owners. If you buy in the course of business, these are B2B terms. If you buy as a consumer, your statutory rights are unaffected. Where a clause only applies to B2B, we say so.


7) Enrolment, suitability, and access

  • We may run a short suitability call before enrolment to ensure the offer fits your stage and goals. We will be clear about what is included; the decision to join is yours.

  • Access length. Unless stated otherwise in the Offer Terms, access to programmes, communities, call recordings, and resources runs for the duration of the programme or retainer only and ends when it ends. There is no lifetime access unless we say so in writing.

  • Transfer. Access is for you and your business only and is non-transferable without our written permission.


8) Memberships and subscriptions

If a product is a membership or subscription, this will be made clear on signup, including price, billing cycle, and how to cancel. Unless stated otherwise, subscriptions auto-renew until you cancel per the cancellation instructions provided at signup.


9) Prices, taxes, and invoices

  • Prices are stated in the Offer Terms and exclude taxes unless stated otherwise. UK VAT is charged at the prevailing rate where applicable.

  • Invoices are due on receipt unless we agree otherwise in writing.

  • For B2B customers, if an invoice remains unpaid 7 days after the due date, we may pause access to the Services (including calls, community, and platform). We may also charge statutory interest and recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.


10) Payment plans and commitment

Sometimes we offer payment plans. These are a convenience, not a cancel-any-time subscription. The full programme or retainer fee remains due per the schedule you agree to in the Offer Terms.


11) Refunds and guarantees

  • B2B default. Unless an Offer Term explicitly provides a guarantee or refund, all B2B sales are final and non-refundable from purchase.

  • Any guarantee will be spelled out in the Offer Terms for that programme. If a refund applies and is approved, we typically process refunds at the end of the calendar month, or by the end of the following month if your request lands too close to month-end.

  • This does not affect statutory rights where applicable.


12) What is included and what is not

You are buying coaching, strategic guidance, training, and community as outlined in the Offer Terms. You are notbuying done-for-you services, custom builds, legal or accounting advice, or any deliverables outside what is stated. We improve the experience over time, so formats and resources may change.


13) Your responsibilities

Results require effort. You agree to:

  • engage fully, attend sessions, and implement agreed actions;

  • keep your account in good standing and pay on time;

  • respect confidentiality and behave professionally with our team and fellow participants;

  • take full responsibility for your business decisions and results.


14) Community guidelines

We are building a respectful, supportive space. You agree to:

  • be constructive and kind;

  • keep things confidential;

  • avoid spam, unsolicited pitching, and any abusive, discriminatory, or harassing behaviour.

    We may remove access without refund for serious breaches that harm our team or community.


15) Recordings, testimonials, and marketing

  • Recordings. Some sessions may be recorded and shared privately within your programme or cohort. We will notshare recordings publicly without your explicit written consent.

  • Testimonials and case studies. You grant us permission to use testimonials, quotes, and results you provide for marketing and case studies. We may lightly edit for clarity but will not change the meaning. We will not disclose confidential information without your consent.


16) Mutual confidentiality

We both agree to keep each other’s Confidential Information secret, use it only to deliver or receive the Services, and share it only within our respective teams on a need-to-know basis. This does not apply to information that is public, independently developed, or required by law to be disclosed. We do not share your confidential business information with other clients unless you say it is OK or you choose to share it yourself.


17) Intellectual property in programmes and materials

  • Everything we provide — courses, templates, tools, frameworks, and content — is our IP and stays ours. We grant you a limited, non-transferable licence to use materials inside your own business only. You must not copy, teach, resell, distribute, or create derivative works from our materials without written permission.

  • Your IP — content, data, and know-how you bring — stays yours. You grant us a limited licence to use it only to deliver the Services.


18) External partners and platform providers

We rely on third-party tools such as Zoom, Slack, Skool, Google Workspace, Fathom, Loom, and others. Their availability and data practices are governed by their own terms and policies. We are not responsible for outages or how those providers handle data.


19) Accuracy of information, links, and ads

We try to keep information accurate, but typos and changes happen. We may correct errors, update information, or cancel orders if something is inaccurate, without prior notice where permitted by law.

Our websites may link to other sites or show promotions. We do not endorse and are not responsible for external sites, partners, or advertisers. Use them at your own risk.


20) Privacy, data protection, and GDPR

We respect your privacy. We process personal data in line with UK GDPR and the UK Data Protection Act.

  • We only collect what we need to deliver the Services, communicate with you, and improve your experience.

  • We may use trusted processors such as the tools named above with appropriate safeguards.

  • We never sell your data.

    See our Privacy Policy and Cookie Policy on our website for details. To exercise data rights, email [email protected].


21) Service changes and availability

We may change, suspend, or discontinue parts of the Services to improve quality or for operational reasons. We will act reasonably and aim to minimise disruption.


22) As-is and results disclaimer

The Services are provided as is and without warranties. We do not guarantee revenue, leads, or specific outcomes. Every business is different; results depend on your implementation, effort, and market conditions.


23) Limitation of liability for B2B customers

To the fullest extent permitted by law:

  • we are not liable for indirect or consequential loss such as lost profits, revenue, data, or goodwill; and

  • our total liability for any claim relating to the Services is capped at the total fees you paid to us in the 3 monthsbefore the event giving rise to the claim.

    Nothing limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot legally be limited.


24) Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control such as outages, strikes, government actions, pandemics, or natural disasters. We will use reasonable efforts to keep things running.


25) Sorting things out first

If something feels off, talk to us first. You agree to email [email protected] and give us a fair chance to resolve issues before any formal action such as payment disputes or chargebacks. We aim to respond within 2 to 3 working days and resolve within 14 working days. If unresolved, we both agree to try mediation before court.

Starting a chargeback without following this process is a breach of these terms.


26) Suspension and termination

We may suspend or terminate access for serious breach such as non-payment, misuse, or harassment. Suspension or termination does not entitle you to a refund, and amounts already due or falling due for the current period remain payable. You can end access by not renewing, or by cancelling a subscription per its rules.


27) Assignment, entire agreement, severability, waiver, and no partnership

  • You cannot assign these terms without our written permission; we may assign to an affiliate or in a restructure.

  • These terms and any Offer Terms are the entire agreement between us for the Services you buy.

  • If any part is invalid, the rest still apply.

  • If we do not enforce a right, it is not a waiver.

  • These terms do not create a partnership, joint venture, or employment relationship.


28) Governing law and jurisdiction

These terms are governed by English law. The courts of England and Wales have exclusive jurisdiction.


29) Contact

Questions or concerns? Email [email protected]


 

Tamer Shahin

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